Your information
Privacy Policy
Last updated: September 28, 2026
We collect information to run the Social Phix early-access list, learn what people want, and keep referral rewards fair. Joining does not place an order.
Who is responsible
Social Phix is operated by PhixRx in Ontario, Canada. Contact Shady Biskaly at shady@socialphix.com about your information or this policy.
What we collect
- Signup details: your email address, optional first name, confirmation status and signup time. We record your agreement to receive updates and your confirmation that you are 18 or older.
- Optional questionnaire: your interest in the six-pack at US$42 with free US shipping, the occasion you would consider it for, and how often that occasion comes up. You can skip these questions without affecting your membership or rewards.
- Referral records: your referral code, the code that brought you to us, confirmed referral counts and the reward program associated with your membership.
- Technical and campaign information: IP address, approximate country and city supplied by our hosting provider, campaign tags in the signup link, the offer shown, and relevant timestamps. Our providers may also process browser, device and request information to deliver and protect the service.
- Messages you send: your contact details and the content of emails or support requests.
We use this information to confirm signups, send the updates you requested, understand interest in the product, attribute referrals, administer rewards, respond to messages and prevent duplicate or abusive signups. We do not ask for medical histories or diagnoses. Please avoid including health information in messages to us.
Who can see it
Shady and authorized people helping operate Social Phix can access the records needed for their work. We use service providers for specific functions:
- Cloudflare: hosts the signup service and records, provides security and Turnstile bot checks.
- Resend: sends confirmation and welcome emails and processes email delivery information.
- Kit: supports our mailing list when connected. This can include contact details, confirmation status, referral counts, campaign information and questionnaire fields used to organize the list.
- Google Analytics: measures homepage visits and interactions using browser/device information and cookie identifiers. These statistics are not a guarantee of anonymous data.
- Meta: if you allow ad measurement, receives homepage PageView and successful new-signup Lead events, browser/device information, cookie identifiers and permitted ad-link identifiers. We disable automatic event configuration and do not supply contact details for advanced matching.
We do not sell signup records. We may disclose information when legally required or necessary to protect the service and its users.
Referral links and your tracker
Someone who refers you receives credit when you confirm your email; the tracker does not list referred friends' names or email addresses. Anyone with your tracker code can look up your first name, confirmation status, referral count and reward progress. Treat your tracker link accordingly.
Cookies, analytics and browser storage
Google Analytics runs on the homepage and signup-success page and may set cookies. A successful new signup is measured before email confirmation, so it is not proof of a confirmed subscriber. The homepage sends a clean page address to Analytics rather than your referral code or campaign query string. The signup form does not send your email address or questionnaire answers to Google Analytics.
The homepage loads the Meta Pixel only after you allow ad measurement. Choose “No thanks” to keep it off, or change your choice using “Ad privacy choices” on the homepage. A Global Privacy Control signal keeps Meta measurement off. The Pixel does not run on your confirmation or referral-tracker page. Email addresses, names, referral codes and questionnaire answers are not supplied as Meta event parameters; automatic event configuration and advanced matching are disabled. Server-side Meta measurement is not enabled by this website update.
Your browser temporarily stores a token so you can answer the optional questionnaire after signing up. Its server authorization expires after 24 hours. Referral attribution uses the code in the link you follow. Turnstile processes technical information to check form submissions.
You can manage cookies and local storage through your browser settings or use browser tools to block analytics. Blocking security scripts may prevent signup; you can email us for help.
Payments and earlier reservations
The current early-access form does not collect card details, accept payment or create a reservation. If you used an earlier card-reservation flow, Stripe handled the card information. Related reservation status, pack selection, timestamps and Stripe reference identifiers may remain in your existing record. We do not store full card numbers in the waitlist database. Contact us with questions about an earlier reservation.
How long information stays
We retain active waitlist, questionnaire and referral records to operate early access and administer rewards, and review their continued need as the launch progresses. There is no automatic seven-day deletion of signup records: confirmation links expire after seven days, while the associated signup record may remain.
Questionnaire authorization tokens expire after 24 hours. Signup rate-limit entries expire one hour after their last update. Service-provider logs and backups may have separate retention periods.
Unsubscribing removes your active record, questionnaire answers and referral-code mapping from our waitlist database. We keep your email address and unsubscribe date on a suppression list to prevent further mail. We also request unsubscription in Kit when it is connected; that does not necessarily erase its historical records or email-provider logs. Contact us for a broader deletion request.
Your choices
Use the unsubscribe link in our emails to leave the list. You can ask to access, correct or delete your information by emailing shady@socialphix.com. We may need to verify that the request is yours. Some information may need to remain for suppression, security, legal requirements or resolving outstanding requests; we will explain any applicable limits.
Deleting your referral record may affect our ability to verify rewards. If you have a reward or earlier reservation to resolve, include that in your request.
Where information is processed
We operate in Canada. Our providers may process information in the United States and other countries where they operate, including through Cloudflare's global infrastructure. Information may be subject to the laws of those locations.
Adults only
Early access is intended for people 18 or older. If you believe someone under 18 has signed up, contact us so we can investigate and remove the record.
Changes and questions
We will update this page when our practices change and provide additional notice or request consent where appropriate. Questions go to shady@socialphix.com.